Careers

If you would like to be considered for this position, please send us your resume to the address below:

Project Coordinator, Delivery Services

SNAPin Software is a group of bright, energetic, and talented people, dedicated to the design and deployment of innovative mobile software. SNAPin offers competitive salaries and first-rate benefits-medical, dental, vision, 401K, and paid parking/bus pass. SNAPin employees enjoy all the perks a booking startup can offer: free drinks, snacks, and bi-monthly lunches; a casual office environment with flexible hours; a comfortable employee lounge with a flat panel TV and video games. (Guitar Hero play is optional, but highly recommended).

SNAPin is located in downtown Bellevue, across the street from the Bellevue Transit Center and is a stone’s throw away from coffee shops, great shopping, lots of restaurants, and lively bars.

Job Summary

The Delivery Services EMEA team is responsible for deploying SNAPin software globally to mobile operators. The Project Coordinator is an individual contributor primarily supporting the EMEA Delivery Services Director and may also support multiple EMEA Deployment Managers.

Key Responsibilities

• Support heavy project administration workload to aggregate multiple deployment projects into a holistic view (e.g., action item tracking, delivery milestones, status reports, etc.)
• Support evolution and upkeep of the methodology toolkit that is fundamental to Delivery Services (e.g., develop/update templates, assemble toolkit materials for project stages, confirm completion of materials exiting a project stage, check projects to confirm methodology implementation, etc.)
• Support ad hoc coordination needs (e.g., proposals, internal meetings, team events, workshops, materials kits, etc.)
• Support coordination of new hire training
• Support customer-facing project portals (e.g., Sharepoint)
• Manage workload organization and prioritization such that both Director and deployment managers’ needs are met on time
• Participate in European/US conference calls frequently held in US early morning hours
• Liaise with peer coordinator that is primarily responsible for supporting the EMEA Deployment Managers

Position Requirements:

• Excellent verbal, written, and interpersonal communication skills
• Excellent project organization skills
• Outstanding interpersonal and customer service skills
• Efficiently able to manage multiple concurrent commitments and deadlines
• Fast pace output balanced with attention to detail
• Proactive, self-motivated and able to work independently
• Ability to thrive within an environment of constantly needs and priorities
• Cheerfully support the deployment managers’ individual project preferences
• Proficient with Microsoft Project, Visio, Excel, Word, Outlook

Education & Experience

• Experienced with project management methodology
• 2 years experience supporting deployment and/or software development life cycle projects
• BA/BS in Business Administration or Computer Science or equivalent work experience
• Experience with wireless carriers business operation teams such as Care, Marketing and Sales is a plus
• Experienced in a professional services organization is a plus
• Multilingual is a huge plus
• Ability to travel occasionally (e.g., periodic visit to SNAPin’s headquarters office or customer sites)

Qualities

• Delivers value to SNAPin – day one!
• Establishes credibility with customers and team members and can sustain trust and rapport over the long term
• Comfortable in a Start-Up environment and able to be flexible and versatile
• Assumes responsibility to identify gaps in process or deliverables, and uses good common sense to bridge those gaps
• Self-motivated and driven by success yet is easy to work with and knows how to build a collaborative team environment
• Handles difficult situations including times of conflict constructively and directly
• Respectful of others, seeks out differing opinions
• An exceptional sense of humor

SNAPin is an equal opportunity employer.

A Great Place to Work

About SNAPin